Privacy of your personal and financial information is important to us. This privacy policy discloses the privacy practices for and the Azure Palm Hot Springs app and applies solely to information collected by the aforementioned websites and apps. It will notify you of the following:

  • What personally identifiable information is collected from you through the website or app, how it is used and with whom it may be shared
  • What choices are available to you regarding the use of your data
  • The security procedures in place to protect the misuse of your information
  • How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We collect information that you voluntarily provide to us via the website, app, email or other direct contact from you. We do not sell or rent this information to anyone else. We will use your information solely to respond to you regarding the reason you contacted us, to communicate with you about your reservation and to occasionally notify you of specials and new opportunities. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to answer your questions or complete a reservation. Unless you ask us not to, we may contact you via email in the future to tell you about specials and new opportunities, or changes to this privacy policy.

In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We use this information to improve our website and marketing. We also collect personally identifiable information (including name, address, email); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We provide paid products and/or services on our website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data


We take precautions to protect your information. We do not collect sensitive information via the website or app, such as social security numbers. Only employees who need information to perform a specific job (for example, reservations, sales, or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you believe that we are not abiding by this privacy policy, you should contact us via email at